If you have forgotten your username, follow the simple steps below to recover it:
Desktop Step-by-step Instructions
- From our website, click the online banking drop down menu.
- Click on “Forgot Username”.
- Verify your identity by answering the security questions.
- Select a method (SMS or Voice Call) to receive a Secure Access Code.
- Once you have entered the Secure Access Code, your username will be provided.
Mobile Step-by-step Instructions
- Open the TTCU Mobile App
- Tap “Forgot Username”.
- Verify your identity by answering the security questions.
- Select a method (SMS or Voice Call) to receive a Secure Access Code.
- Once you have entered the Secure Access Code, your username will be provided.
For further assistance contact a Member Relations Specialist between 7:30 a.m. - 6:30 p.m. Monday through Friday and 8:30 a.m. - 1:30 p.m. Saturday at (918) 749-8828 or toll-free at (800) 234-8828. You can also visit a branch location and meet with a Specialist in person.